Select the required document and press Open.The problem is solved by opening the document with Adobe Reader. The document was opened with Google Chrome Online PDF reader. If you need printouts of individual pages in the standard, you can use your computer's "Print screen" function.Ĭan I print a standard as double-sided printing (duplex)?Īt present, it is only possible to print as duplex if the general print settings dictate this. Your prints count every time you order a print, whether it is the entire document or a just a single page to be printed. If I take a print of just one page, does this count as one print? You have to be online, as it is DS' copyright server that controls how many prints you may take of the file. Protected mode can be reactivated after the printing has been completed. Remove the marking in 'Activate protected mode at start-up'.Select the category 'General' (Adobe Reader X) or 'Safety (extended)' (Adobe Reader XI and DC) in the left hand menu.This problem can usually be solved as follows: Nothing happens when I press the print icon in Adobe Reader The first time a purchased standard is opened, no other standard must be open you therefore need to close down the first standard completely before opening the next. I can only open the first of the documents I have bought - the others do not work Please note, however, that you have to unlock the standard using the Unlock Document License before another user can open it. Instead, right-click on the document in the mail or in the download area and select 'Save as'.Ĭan I send on the standard to someone else? It is not possible to save the standard directly from Adobe. I cannot save the standard when it is open in Adobe the icon to save the document is blurred and cannot be activated Contact information is given in the right hand box. For further information about the solutions we can offer instead, please contact our sales department. It is not possible to install and use FileOpen in such systems.
You just need to be aware that the first time you open a file from DS - even though you have installed FileOpen previously - you need to be online to download your rights to the use of this very file.Ĭan I install FileOpen if I use Citrix or similar systems? Once you have installed your plugin, it will work for all the files you buy. ĭo I need to install FileOpen every time I buy a standard from DS? You can find a direct link to FileOpen’s website in the email we have sent you or go to the following address. I am not directed automatically to FileOpen’s website when I click on the pdf-file If you have any questions that are not answered here, we will, of course, be happy to assist.
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